Training

We offer specialised training to provide the knowledge and confidence to thrive in today's ever changing work environment;

Leading and managing change (for team leaders and managers)
Dealing with change (for staff)
Understanding and managing generational difference in the workplace
What makes people tick? (contemporary motivation theory)

We also offer training courses across a wide range of business skills and areas of personal effectiveness;

Appraisal
Assertiveness
Building and Managing Teams
Communication
Competency Based Interviewing
Complaint Handling
Confidence Building
Creative Thinking

Customer Service
Influencing
Leadership
Managing Performance
Managing Discipline
Meetings
Negotiation
Presentations

Problem Solving
Project Management
Process Improvement
Managing Stress
Time Management
Training for Trainers
Understanding Business Finance
Understanding Hospitality Finance

All training can be run as half-day, full-day or 2-day sessions. Several courses can be chosen together to create a unique programme. Delivery is subject to us gaining an understanding of your organisation, circumstances and required outcomes

Master Classes and Conference Speaking

We also can provide master classes and presentations as part of existing events or conferences. Popular themes to date include;

Making change work for you and your team
Understanding and managing generational difference in the workplace
What makes people tick? – a contemporary view of motivation
Business Finance – why cash is king
Leadership – a fresh approach
Personal and process effectiveness – avoiding the efficiency trap